PanTrove
Methodology

How we rank clinics

Updated 20 Jun 2026

Every clinic gets a completeness score out of 100. It measures how much verified, useful information a clinic publishes about itself — not how “good” it is, and never its star rating.

Why not star ratings?

A 5.0 from three reviews tells you less than a 4.6 from four hundred. Star averages are easy to game and hard to compare across clinics, so we show the Google rating for reference but never rank by it.

What the score adds up

Each point below is earned only when we can verify the fact on the clinic’s own website:

Own website+20

The clinic runs its own website (not just a Google or Facebook page).

Services listed+30

How many distinct services the clinic describes on its own site (capped at 8).

Team named+20

Vets and nurses named on the site (capped at 5). Continuity matters for ongoing care.

About & details+8

The clinic publishes a real description of who they are and what they do.

Opening hours+7

Opening hours are published so you know when you can visit.

Photos+15

Number of photos on the listing, on a sliding scale.

What it is not

310 clinics have a verified completeness score so far. We re-check websites regularly and stamp each page with the date it was last verified.